Data Deletion – JO.ai
# Data Deletion Request
JO.ai mobile app & account data
Effective date: 31 July 2025
## 1. Who can use this page
This page explains how hotel staff and account holders can request deletion of personal data processed through the JO.ai mobile application and related services operated by ICITECH Teknoloji.
The marketing website at https://hijo.ai does not create a product account by itself. Data deletion requests apply to app accounts and operational data stored for your property.
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## 2. Controller
| | | |---|---| | Company | ICITECH Teknoloji | | Email | app@icitech.com.tr | | Address | Esentepe, Kasap Sk. No:18/39, 34394 Şişli/İstanbul, Türkiye |
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## 3. How to request deletion
Send an email to app@icitech.com.tr from your work address with:
- Your full name and hotel / company name
- The email or phone number associated with your JO.ai account
- Whether you request deletion of your user profile, property data, or both
- Confirmation that you understand some records may be retained where required by law (billing, security logs)
We respond within the timelines required by applicable law (including GDPR and KVKK where they apply).
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## 4. App store data deletion links
If you installed JO.ai from a store, you may also use the platform’s account deletion options. Contact us if you need help locating in-app account settings.
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## 5. Related documents
- [Privacy Policy](/en/privacy-policy/)
- [Terms & Conditions](/en/terms-and-conditions/)
Contact: app@icitech.com.tr