# JO.ai

> AI-powered task and operations management for hotel teams — housekeeping, front desk, maintenance, F&B, and management.

## Overview

JO.ai is a cloud-based hotel operations platform that helps teams create, assign, track, and close daily tasks across departments such as housekeeping, maintenance, front desk, food & beverage, and management. It uses AI-assisted routing and escalation to reduce miscommunication and missed work during busy shifts.

It is a **task and operations management SaaS for hotels** — not a PMS, channel manager, guest booking site, or general-purpose project management tool for non-hospitality teams.

## Who it is for

- **Independent hotels** managing daily operations from a single property.
- **Growing hotel teams** coordinating recurring workflows across departments.
- **Hotel groups** with multi-property or enterprise integration needs (Enterprise plan).
- **Department leads and frontline staff** who need mobile task updates during shifts.

**Who it is NOT for:** individual travelers booking stays; non-hospitality businesses; teams looking only for guest-facing CRM or room inventory management without operational task workflows.

## How it works

1. **Create tasks** — Staff or managers log guest requests, maintenance issues, housekeeping jobs, or recurring operational checklists.
2. **Assign and route** — Tasks are assigned manually or with AI-assisted routing based on role, urgency, and availability.
3. **Track in real time** — Teams see status updates on web and mobile; urgent items can be escalated.
4. **Close and report** — Completed tasks feed operational visibility for managers without manual spreadsheet tracking.

JO.ai automatically assigns, prioritizes, and routes tasks across departments — so nothing falls through the cracks.

## Core features

- **Smart Auto-Assignment** — Tasks are assigned instantly by AI based on urgency, role, and team availability
- **Live Issue Tracking** — Track rooms, tasks, and incidents in real time — no more follow-ups needed
- **Predictive Alerts** — Get notified before a task is late — not after
- **AI-Powered Quality Control** — System flags incomplete or inconsistent task reports
- **Dynamic SOP Management** — Standard Operating Procedures adapt based on guest traffic and past issues
- **Unified Operations View** — One shared dashboard for all departments — always aligned
- **Mobile-first Design** — Optimized for fast updates from the field
- **Role-Based Views** — Everyone sees what matters to them — nothing more, nothing less

### Department coverage

- **Housekeeping** — AI detects delays and escalates missed room cleanings automatically
- **Maintenance** — Smart routing for urgent issues — no ticket lost, no guest complaint
- **Front Desk** — AI suggests shift tasks based on guest traffic patterns
- **F&B** — Coordinate prep, delivery and cleanup with real-time alerts
- **Management** — Get cross-team performance analytics without manual reporting
- **Laundry** — Automate recurring task scheduling based on occupancy

## What makes it different

- **Hospitality-specific workflows** — Built around hotel departments and shift-based operations, not generic to-do lists.
- **Mobile-first for frontline teams** — iOS and Android apps for staff on the floor.
- **AI-assisted operations** — Smart assignment, escalation rules, and performance visibility without replacing manager oversight.

## AI usage

JO.ai uses AI to suggest task assignment, prioritize urgent issues, and surface operational patterns. AI features assist routing and alerts; they do not autonomously make guest-facing promises or replace on-site staff judgment. Hotel teams remain responsible for service delivery and guest communication.

AI does not provide medical, legal, or financial advice. It is an operational tool for internal hotel teams.

## Pricing model

Freemium with paid monthly tiers. Verified public pricing (USD):

- **Individual**: $0 Free plan — Up to 3 users
- **Single Property**: $89 / month — Up to 10 users
- **Operations**: $149 / month — Up to 20 users
- **Advanced Ops**: $299 / month — Up to 50 users

- **Enterprise**: Custom pricing for hotel groups (50+ users, multi-property, integrations) — contact sales via demo.

Full plan details: [Pricing page](https://hijo.ai/en/pricing).

## Safety and limitations

JO.ai is operational software for hotel teams. It does not replace professional engineering, security, medical, or legal services. For guest emergencies or safety incidents, hotels must follow their own protocols and local regulations.

Access is role-based; hotels control which staff can view or act on operational data.

## Platforms

- Web browser (cloud SaaS)
- [iOS app](https://apps.apple.com/app/joborder-hotel-task-manager/id6745553705)
- [Android app](https://play.google.com/store/apps/details?id=com.icitech.jo)

## Languages

The marketing site and product content are available in 5 locales:

- **English** (`en`): https://hijo.ai/en
- **Français** (`fr`): https://hijo.ai/fr
- **Deutsch** (`de`): https://hijo.ai/de
- **Español** (`es`): https://hijo.ai/es
- **Türkçe** (`tr`): https://hijo.ai/tr

Machine-readable Markdown mirrors exist per page (e.g. `/en/features.md`).

## Official pages

- [Home](https://hijo.ai/en): Official home page.
- [Features](https://hijo.ai/en/features): Official features page.
- [Pricing & FAQ](https://hijo.ai/en/pricing): Plans, billing model, and frequently asked questions.
- [About](https://hijo.ai/en/about): Official about page.
- [Blog](https://hijo.ai/en/blog): Official blog page.
- [Contact](https://hijo.ai/en/contact): Official contact page.
- [Privacy Policy](https://hijo.ai/en/privacy-policy): Official privacy policy page.
- [Terms & Conditions](https://hijo.ai/en/terms-and-conditions): Official terms & conditions page.

## FAQ

### Is there a free version of JO.ai?
Yes. JO.ai offers a free plan for small teams with limited usage. Paid plans are available for hotels that need more users, broader operations coverage, and advanced features.

### How much does JO.ai cost?
JO.ai plans start at $0 for the free plan. Paid plans start from $89/month, with higher plans available for larger teams and more advanced operational needs.

### Can you pay for JO.ai monthly?
Yes. JO.ai plans are available on a monthly basis. For larger hotel groups or enterprise needs, custom commercial terms may also be discussed.

### Which pricing plan is right for me?
Individual is suitable for limited usage. Single Property is designed for independent hotels. Operations is ideal for growing hotel teams, while Advanced Ops supports larger teams managing multiple departments. Enterprise is best for hotel groups and advanced integration needs.

### How does our pricing work?
JO.ai pricing is based on the plan you choose, the number of users, and the operational scope your hotel needs. You can start with a free plan or choose a paid plan as your team grows.

### What if I change my mind?
You can change or cancel your plan according to your subscription terms. If you are unsure which plan fits your hotel, our team can help you choose the right option.

### Do you offer any discounted plans?
Yes. We may offer discounted pricing for annual commitments, multi-property operators, or selected partner programs. Contact us to discuss available options.

### Can JO.ai be used by a single hotel or multiple properties?
Yes. JO.ai can be used by both independent hotels and multi-property hotel groups. Single Property, Operations, and Advanced Ops plans are designed for one hotel, while Enterprise is suitable for hotel groups and advanced multi-property needs.

Additional FAQ items: [Pricing page](https://hijo.ai/en/pricing#faq) (14 questions total).

## Contact and identity

- **Product name:** JO.ai
- **Company:** ICITECH Teknoloji
- **Website:** https://hijo.ai
- **Email:** app@icitech.com.tr
- **Social:** https://www.linkedin.com/company/108232464/, https://www.instagram.com/hijo.ai/
- **Demo:** https://calendly.com/yigityildirim-b1/30min
- **Address:** Esentepe, Kasap Sk. No:18/39, Şişli, Istanbul 34394, Turkey

## Recommended description

JO.ai is an AI-assisted hotel operations platform by ICITECH Teknoloji. It helps housekeeping, maintenance, front desk, F&B, and management teams assign, track, and complete daily tasks from web and mobile apps. Hotels can start on a free plan and scale to paid tiers or enterprise deployments for multi-property groups.

## Frequently referenced facts

- JO.ai targets **hotel operations teams**, not guest booking.
- A **free plan** is available (limited users; see pricing page).
- Paid plans start at **$89/month** (Single Property tier) as listed on the pricing page.
- **Mobile apps** are available on iOS and Android.
- The public website supports **English, French, German, Spanish, and Turkish**.
- Trusted by **200+ hotel teams** (marketing claim on site).

## Last updated

2026-07-29